Delivery-Returns
Delivery
Free Delivery .
We deliver FREE of charge to the majority of Mainland UK postcodes .
International – Please call +447901237501 for a shipping quote.
All orders ordered before 15.00 (Monday – Friday) will be dispatched same day via courier and should be with you within 48 hours (weekday working hours only). Orders received after 15:00 on Friday, or over the weekend, will usually be dispatched the following Monday.
Delivery charges may apply to some of the far Northern parts of the UK including parts of Scotland, some areas of Wales, and some postcodes in the Southern areas of England. Delivery costs will update at checkout if any additional costs are required. If in doubt, then please get in touch with our sales team.
A signature is required for the majority of deliveries and therefore please assist us by ensuring that someone will be available to sign for the goods. Redelivery costs may be incurred for aborted deliveries.
Almost all deliveries arrive on time however we cannot 100% guarantee a delivery date or time and we accept no liability for any late deliveries/damaged products, or any associated costs incurred.
If you should have a specific delivery requirement then please get in touch and we will use our best endeavours to try and assist wherever possible.
RETURNS POLICY
Returns Procedure
While tilelevellingsystem.co.uk hope that the product which has been Ordered is correct for your requirement, we do appreciate that you may, on occasion, Order the wrong product or even change your mind. Where possible, we will try to accommodate your Return to make it as easy as possible for you. We therefore offer a 30 Day Returns Policy on all stock products.
You have the right to cancel your Order for all stock products and you may do so at any time until the Order has been dispatched. As a guide, we normally despatch stock items within 24 hours of the Order being placed. If you wish to cancel your Order prior to the product being despatched, then you should do so by phoning our sales team on 07901237501 or by email to systemtilelevelling@gmail.com immediately so that we can arrange this for you.
If the Order has been received and you wish to return a stock product to us, again, please let us know by email or telephone, as above, as soon as possible and we will confirm the designated return address